Careers

ARE YOU:  Passionate about Real Estate? Are you looking for an opportunity with an innovative company? Does the prospect of working with a homeowner care team excite you? If so, you’re probably a great fit for our Homeowner Care – Superintendent position!

YOU BRING:  Previous warranty/customer service experience. Self-starter and team player abilities.  A friendly “go-getter” attitude – always looking for the “win-win” solution to every challenge.

WE’D LIKE YOU TO HAVE:

• Excellent written and verbal communication skills
• An ability to handle difficult situations with positivity and compassion
• Strong attention to detail
• Skilled use of Excel and general computer knowledge
• Ability to effectively receive and communicate feedback

A DAY IN THE LIFE

Reporting to the VP of Customer Service, you will:

• Conduct Construction Quality Control Walks
  • Conduct CQC Walks to ensure unit completion by Construction Team
  • Ensure home is ready for Home Orientation Walk
• Conduct New Home Orientation Walk (HOW) with Homebuyers
  • Educate new buyers on systems and features of new homes
  • Review Homeowner Warranty Manuals with buyers
  • Introduce Dwelling Live and Service Request submittal processes
  • Create orientation “punch list” of any items requiring repair within the home

• Pre-Closing and Move In
  • Work with construction team and sub-contractors to ensure all items from HOW are completed
  • Re-Walk with HO for homeowner sign off on all HOW punch lists
  • Ensure home is clean and “move in ready”

• Field Evaluations of Warranty Requests (WR)
  • Evaluate warranty requests to determine further action/coordination needed
  • Assist homeowners with suggestions on non-warrantable repairs
  • Determine course of action for warrantable repairs
  • Contact and schedule with all trade partners for warranty repairs
  • Maintain the highest standards of customer satisfaction

• Minor Repairs
  • When possible, at the time of field evaluation, make minor repairs on the spot
  • Instant action = improved customer satisfaction and less reliance on subs for minor repairs

• Repair Coordination in the Field
  • When needed, attend and coordinate vendor repairs to ensure cleanliness and professionalism
  • Ensure repairs are completed and schedule any follow up work to complete WR
  • Responsible to obtain homeowner sign off on repairs

• Coordinate Emergency Response Efforts
  • Participate in the 24-hour emergency response protocol
• Common Area Warranty
  • Conduct common area turnover walk-throughs with Construction Team to ensure full completion of project exteriors
  • Field supervision of any common area warranty claims with HOA

• Condominium/Apartment Management
  • Assist with major electrical/plumbing/mechanical system orientations between vendor and Property Management Company
  • Conduct quality walks in each Apartment, manage punch lists to track “sign offs” and acceptance from GC to hand over units to property management company

• Assist Property Management Company with contractors when necessary

OUR CULTURE

Our diversity enables our creativity. It is our differences that help us to make better choices, innovate and deliver extraordinary results. Our culture is built upon inclusivity: we respect every team member’s strengths, views and experiences. We’re invested in your growth and offer much more than the typical job. With us, you’ll not only build extraordinary homes, but an extraordinary career. It doesn’t matter your position – once you’re part of the Intracorp team we are dedicated to supporting you to succeed.

Intracorp Homes supports equal employment opportunity. We celebrate diversity and do not discriminate based on race, gender identity or expression, sexual orientation, age, disability status, or any other protected characteristics. We take pride in fostering an inclusive workplace where our team excel based on their merit and ability.

OUR COMPANY

Intracorp Homes has been building the extraordinary for more than 47 years. We are a sophisticated, full-service urban real estate company with collaborative teams and in-house expertise in acquisitions, design, city approvals, debt and equity financing, construction, marketing, and sales. We strive to enhance the lives of our homeowners and add to the fabric of the existing communities in which we build.

Intracorp offers excellent benefits, which include paying 100% of the monthly premium for medical, dental and vision for the employee.

To Apply: Individuals meeting the criteria above are encouraged to submit their resume and cover letter in confidence to lcrowe@intracorphomes.com. Please put the job title in the subject line. While we thank all candidates for their interest, only those selected for follow-up will be contacted.

ARE YOU…
Passionate about Real Estate? Looking for an opportunity with an innovative company? Does the prospect of working with a talented sales and marketing team excite you? If the answer is ‘YES’ and you’re in your final year as a Marketing or Communications student, you’re probably a great fit for our Sales & Marketing Internship!

YOU BRING…
Great organizational and time management skills, and thrive in a fast-paced environment. You are a self-starter and a versatile team player, with excellent communication skills and enjoy collaborative problem-solving.

WE’D LIKE YOU TO HAVE…
• Previous experience with social media in a corporate environment and content creation (Instagram, Facebook, LinkedIn, Hootsuite)
• Proficiency with Canva, WordPress, and PowerPoint
• Video and photo editing tools a plus (InDesign, Photoshop, Rush)
• Photography skills is a plus
• A keen eye for detail and creative thinking skills
• A go-getter attitude with a commitment to getting things done right
• Great organizational skills with the ability to prioritize and manage multiple tasks at once
• Professional written and verbal communication
• Great interpersonal skills
• A passion for design and the real estate industry
• A good sense of humour!

We know this is a long list. If you don’t quite check all the boxes, but you do have a can-do attitude and enthusiasm by the bucket load, we would encourage you to apply.

A DAY IN THE LIFE
You’ll walk into our vibrant downtown office and grab a cup of Starbucks coffee from
our kitchen. Reporting to our VP, Sales & Marketing, you’ll spend your day working alongside the talented marketing team. Your day-to-day tasks vary (and you love that!)

YOU WILL…
• Work closely with the sales and marketing team in the execution of various project and corporate campaigns and initiatives
• Capture, create and manage social media content calendars through Hootsuite
• Create shareable content for blog posts and newsletters
• Manage and organize promotional materials and inventory
• Conduct market research (including pre-launch marketing and new development applications of relevant projects) and present your findings in a structured and understandable way
• Assist in the assembly and coordination of due diligence data for financial partners as well as internal departments
• Assist in managing Intracorp’s very own Swag Store!
• Support with administrative tasks related to the team
• Support the team in planning events
• Participate in special projects and perform other related duties as requested

OUR CULTURE
Our diversity enables our creativity. It is our differences that help us to make better choices, innovate and deliver extraordinary results. Our culture is built upon inclusivity: we respect every team member’s strengths, views and experiences. We’re invested in your growth and offer much more than the typical job. With us, you’ll not only build extraordinary homes, but an extraordinary career. It doesn’t matter your position – once you’re part of the Intracorp team we are dedicated to supporting you to succeed.

Intracorp Homes supports equal employment opportunity. We celebrate diversity and do not discriminate based on race, gender identity or expression, sexual orientation, age, disability status, or any other protected characteristics. We take pride in fostering an inclusive workplace where our team excel based on their merit and ability.

OUR COMPANY
Intracorp Homes has been building the extraordinary for more than 47 years. We are a sophisticated, full-service urban real estate company with collaborative teams and in-house expertise in acquisitions, design, city approvals, debt and equity financing, construction, marketing, and sales. We strive to enhance the lives of our homeowners and add to the fabric of the existing communities in which we build.